These Terms and Conditions include terms regarding the importation and customs clearance of shipments into the U. If there is a conflict between these Fed Ex Express Terms and Conditions and the terms and conditions on any Fed Ex air waybill or other transit documentation, these Terms and Conditions (or any subsequent Addendums and/or supplements) will control to the extent they are not in conflict with the rules relating to liability for international carriage established by the Warsaw Convention or any applicable tariff.
Any failure to enforce or apply a term, condition or provision or otherwise impair the right of Fed Ex to enforce or apply such term, condition or provision in the future.
You agree that Fed Ex may, without notice, substitute alternate carriers or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle.
THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE.
If a valid telephone/fax/telex number is not provided, a US address-correction special handling fee will be assessed for U. *Sturdy outer packaging constructed of cardboard/corrugated fiberboard, wood, metal or rigid plastic is required.
Back to Top Tracing of international packages is available upon request.
Call International Customer Service at 1.800.247.4747 and a tracing specialist will assist you.
To trace your package, you must have all of the following information when you call us: We reserve the right to assess transportation charges based on the International Air Transport Association (IATA) volumetric standard.
Back to Top We will determine the routing of all shipments.
Some shipments may be consolidated or forwarded by Fed Ex for transportation on foreign air carriers, on either a charter or an interline basis as Fed Ex may determine.